Effective Date: April 20, 2025

At Jones Family Tree Service LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jonesfamilytreeservice.com or interact with us through SMS and other forms of communication.

Information We Collect

We may collect:

• Name, phone number, email address, and service address

• Details about your requested or completed tree services

• Communication records (text messages, calls, emails)

• Website usage information via cookies and analytics

How We Use Your Information

• To schedule and confirm service appointments

• To improve customer support and communication

• To comply with legal and safety requirements

Sharing Your Information

We do not sell or rent your personal information. Allow sharing only as required by law
We do not transfer consumer data to any external organizations under any circumstances, including with consent.

SMS Communication

By opting in to receive messages, you agree to receive service updates, reminders, and offers via SMS. Message and data rates may apply. You can opt out anytime by replying STOP or request help by replying HELP.

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Data Security

We use secure methods to store and manage your data and limit access to authorized personnel only.

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Your Rights

You may request to:

• Access or update your personal information

• Opt out of communications

  • Request deletion of your data, subject to legal obligations 

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Cost & Charges

Standard message and data rates may apply. Contact your mobile provider for details. Jones Family Tree Service LLC is not responsible for any charges billed by your provider.

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Message Frequency

You may receive messages weekly or as needed based on your service interactions, such as appointment reminders, service updates, or safety alerts. Message frequency varies. Message and data rates may apply.

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Opting In

You may opt in to SMS messaging by contacting us or providing consent on service forms or online. Example opt-in message:

"Text START to (707) 878-7337 to receive updates and reminders from Jones Family Tree Service LLC."

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Opting Out

You can opt out of receiving SMS messages at any time by replying:

STOP, CANCEL, or UNSUBSCRIBE to any of our messages.

Once opted out, you will no longer receive messages unless you opt in again.

Contact Us

Need help or have questions?

• 📞 Phone: (707) 878-7337

• ✉️ Email: [Insert your business email]

• 🖥️ Website: https://jonesfamilytreeservice.com

To get help via SMS, simply reply HELP to any of our messages.

Changes to These Terms

Jones Family Tree Service LLC reserves the right to update or modify this Privacy Policy and SMS Messaging Terms at any time. Updates will be posted on our website and reflected by the updated “Effective Date” at the top of this page.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

 

Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Jones Family Tree Service LLC, from (707) 878-7337 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (707) 878-7337 or info@jonesfamilytreeservice.com. Mobile opt-in information is never shared with third parties.

After unsubscribing, we will remove your number from our list within 24 hours. You will receive one final text message to confirm you have unsubscribed.