TERMS AND CONDITIONS
Effective Date: April 20, 2025
These Terms & Conditions govern the use of services provided by Jones Family Tree Service LLC and your interactions through our website and SMS communications.
1. Services Offered
We provide professional tree and forestry services including but not limited to:
-
Tree trimming and removal
-
Hazard mitigation
-
Wildland-urban interface (WUI) fire risk management
-
Forestry consultation and related services
All services are subject to a written agreement and client approval before commencement.
2. Use of Our Website
You agree not to use our website for any unlawful or abusive purpose. All content is the property of Jones Family Tree Service LLC and may not be copied or reused without permission.
3. SMS Communications
By providing your phone number, you consent to receive service-related updates, reminders, and promotional offers.
-
To unsubscribe, reply STOP.
-
To get help, reply HELP.
Standard message and data rates may apply. -
4. Estimates & Payments
Estimates are provided free of charge and do not constitute a binding agreement. Final pricing is confirmed upon inspection and approval of the work to be done. Payment terms will be outlined in your service contract.
5. Cancellations & Rescheduling
Clients may cancel or reschedule services with 24-hour notice. Emergency service cancellations may vary depending on conditions and scheduling.
6. Liability
We are licensed and insured. While we take all precautions, Jones Family Tree Service LLC is not liable for damages resulting from unforeseen environmental factors or undisclosed hazards on a client’s property.
7. Modifications
We may update these Terms and the Privacy Policy at any time. Continued use of our services implies your acceptance of any updated terms.
Terms and Conditions for SMS Campaign
Overview
By subscribing to SMS messages from Jones Family Tree Service LLC, you agree to receive informational messages related to your scheduled tree services, safety updates, appointment confirmations, service estimates, and basic customer support. Messages are sent only when relevant and are not delivered on a scheduled or recurring basis unless explicitly requested.
Message Frequency
You may receive messages weekly or as needed based on your service interactions, such as appointment reminders, service updates, or safety alerts. Message frequency varies. Message and data rates may apply.
Cost & Charges
Standard message and data rates may apply. Contact your mobile provider for details. Jones Family Tree Service LLC is not responsible for any charges billed by your provider.
Data Privacy & Security
We are committed to protecting your privacy and maintaining the integrity of your data.
✔️ No Unauthorized Sharing
We will not share your mobile information with third parties for marketing purposes, nor will we sell or rent your data under any circumstances.
✔️ Data Security Measures
We use industry-standard security measures to protect your data, including:
-
Encrypted communication where applicable
-
Restricted data access by authorized personnel only
-
Regular reviews and updates to our privacy and security protocols
✔️ Data Sharing Policy
-
Customer data is not shared with third parties for promotional or marketing purposes
-
Mobile opt-in consent is never shared or sold
-
We will never transfer your personal data to external organizations—even with your consent
Opting In
You may opt in to SMS messaging by contacting us or providing consent on service forms or online. Example opt-in message:
"Text START to (707) 878-7337 to receive updates and reminders from Jones Family Tree Service LLC."
Opting Out
You can opt out of receiving SMS messages at any time by replying:
STOP, CANCEL, or UNSUBSCRIBE to any of our messages.
Once opted out, you will no longer receive messages unless you opt in again.
Help & Support
Need help or have questions?
-
📞 Phone: (707) 878-7337
-
✉️ Email: [Insert your business email]
-
🖥️ Website: https://jonesfamilytreeservice.com
To get help via SMS, simply reply HELP to any of our messages.
Changes to These Terms
Jones Family Tree Service LLC reserves the right to update or modify this Privacy Policy and SMS Messaging Terms at any time. Updates will be posted on our website and reflected by the updated “Effective Date” at the top of this page.